Privacy & Cookies
At Biovet Pharma, we recognize the importance of the trust you place in us. Accordingly, we are committed to maintaining stringent standards to ensure the security of transactions and the protection of customer information. This notice explains our practices regarding the collection, use, and disclosure of data obtained through our website.
Notice
This Privacy Policy may be amended or updated at any time without prior notice. Users are encouraged to review this policy regularly to remain informed of any changes.
By accessing or using this website, you agree to comply with and be bound by the terms and conditions set forth in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue access to the website.
By using the website, you expressly consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This policy forms an integral part of and is subject to the Terms of Use.
Collection of Personal Information and Other Data
When you use our website, Biovet Pharma may collect and retain personal information that you voluntarily provide from time to time. The primary purpose of collecting such information is to provide a secure, efficient, seamless, and personalized user experience. This allows us to deliver services and features that align with your requirements and enhance website functionality, safety, and convenience.
In general, you may browse the website without disclosing your identity or submitting personal information. However, once personal details are provided, anonymity is no longer preserved. Where applicable, we identify mandatory and optional fields. You may choose not to provide certain information by opting out of specific services or features.
Biovet Pharma may automatically collect certain information based on your interaction with the website. This data is used for internal analysis of user demographics, interests, and behavior to better understand, protect, and serve our users. Such information is aggregated and may include referring URLs, destination URLs, browser type, and IP address.
Use of Cookies and Similar Technologies
We use data collection tools such as cookies on certain pages of the website to analyze site navigation, assess the effectiveness of promotions, and enhance security. Cookies are small data files stored on your device that assist us in providing our services.
Some website features are accessible only through the use of cookies. Cookies may also reduce the need for repeated password entry during a browsing session and help us deliver content relevant to your interests. Most cookies used are session-based and are automatically deleted when your browser session ends. You may decline cookies through your browser settings; however, doing so may limit access to certain features and require more frequent authentication.
You may also encounter cookies or similar tracking mechanisms placed by third parties on certain website pages. Biovet Pharma does not control or assume responsibility for the use of cookies by such third parties.
Transaction Information
If you choose to purchase products or services through the website, we may collect information related to your purchasing activity. In the event of a transaction, additional information may be collected, including billing address, payment method details (such as credit or debit card information and expiration dates), and transaction tracking data.
User Submissions and Communications
If you submit content on the website, including messages, feedback, or postings in discussion areas, we may collect and retain the information you provide. Such information may be used to address customer service requests, resolve disputes, and troubleshoot issues, as permitted by applicable law.
Personal communications sent to Biovet Pharma, including emails or written correspondence, as well as communications received from third parties regarding your activities on the website, may be stored and associated with your user profile.
Account Registration
When you register for an account with Biovet Pharma, we may collect personally identifiable information such as your name, email address, phone number, and payment details. While certain areas of the website may be accessed without registration, some activities—such as placing orders—require account creation.
Your contact information may be used to provide you with information about products, services, or promotional offers based on your previous interactions and interests.
Use of Demographic and Profile Information
Biovet Pharma uses personal information to provide requested services, manage transactions, resolve disputes, address technical issues, enhance security, collect applicable fees, and enforce our terms and conditions. We may also use such information to inform you about products, services, offers, and updates, both online and offline.
To improve our products and services, we collect and analyze demographic and profile data related to user activity on the website.
IP addresses are used to diagnose technical issues, manage website operations, and collect broad demographic information.
From time to time, users may be invited to participate in voluntary online surveys. These surveys may request demographic or contact information such as postal code, age, or income range. Information collected through surveys is used to personalize user experience and tailor website content according to user preferences.
Cookies – Additional Information
A cookie is a small data file stored by a web server on a user’s browser that can be retrieved later. Cookies assist the browser in remembering user-specific information. We may use both temporary and persistent cookies on your device. These cookies do not contain personally identifiable information.
